Retail & Merchandising

Retail & Merchandising

Cashier & Counter

A Cashier's primary role is to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change.

Customer Service

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Merchandising

Merchandisers help a company optimize their sales and profits by ensuring that retail stores and online stores are stocked with the right products in the right quantities. This may include stocking shelves, arranging and maintaining product displays, pricing products, and monitoring the store inventory.

Retail Associate

Retail Associates assist customers as they shop within a store. They must greet customers, answer questions related to the merchandise and store policies and locate items. Retail Associates may also process payments and must keep the sales floor tidy and well-stocked.

Stocker

Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders. Works in stores, warehouses, stockrooms, and other storage facilities. May involve heavy lifting.